Last Updated:2026年4月21日
Company Name:荆州市禾巍商贸有限公司
Address:湖北省荆州市经济技术开发区鱼农桥街道纺印一路西子河畔办公楼1层4号G区277号
Authorized Director:石二浪
Social Credit Code:91421000MAK944KL3Q
Email:service@mail.gimxser.com
Phone:+86 16231546205
Welcome to our products and services! We operate locally in the United States and fully recognize the importance of personal privacy. We prioritize the security and protection of your personal information and privacy, strictly comply with U.S. privacy protection laws and regulations, including the California Consumer Privacy Act (CCPA), and adhere to industry standards. Following the principles of "legitimate, lawful, necessary, and honest" practices, we regulate the collection, use, storage, and protection of your personal information to ensure the safeguarding of your privacy rights. This privacy policy details how we handle your personal information and the rights you have. Please read and understand the entire policy, as your use of our products and services implies your acceptance of all the terms of this policy.
1. Scope of Application
This privacy policy applies to all products and related services we operate within the United States, including but not limited to product sales, order processing, logistics delivery, and customer service consultations. Regardless of the channel through which you access our services (online platforms, offline partnerships, etc.), this policy is applicable. This policy does not apply to services provided by third parties. If you use third-party services (such as logistics or delivery services), please refer to their respective privacy policies.
2. Collection and Use of Personal Information
We only collect the personal information necessary for providing our services and do not collect any unrelated information. All data collection is based on your voluntary authorization. The specific scope of collection and purpose of use are as follows:
Order and Delivery Information: To complete transactions and deliveries, we collect your name, shipping address, contact number, and payment information (used for transaction verification, not storing full payment passwords or other sensitive information). This information is used for order processing, shipping arrangements (shipped within 1-2 business days), and logistics tracking (delivered within 12-14 business days after shipping), ensuring that you receive your products smoothly.Consultation and After-Sales Information: When you contact us via customer service email for inquiries or feedback, we collect your email address, inquiry content, and related order information to respond to your requests and handle after-sales matters, providing you with attentive customer service.Device and Log Information: To ensure service stability and optimize user experience, we may automatically collect basic log information such as device model, browser type, and access time. This information does not identify you personally and is used for technical maintenance and service optimization.We will not use your personal information for any purposes beyond what is outlined in this policy, and we will not expand the scope of usage without your explicit written consent.
3. Storage and Protection of Personal Information
Storage Method: Your personal information will be stored on servers that meet U.S. privacy protection standards and will be encrypted to ensure that the information is not leaked, altered, or misused during storage.Storage Period: We will only store your personal information for the period necessary to fulfill the purpose of the service. Once the service purpose is achieved, or upon account deletion or legal requirements, we will promptly delete or anonymize your personal information and cease retaining it.Protection Measures: We have established a comprehensive personal information security system, implementing strict access controls. Only authorized personnel can access personal information, and we regularly provide privacy protection training to employees to prevent internal data leaks. We also take technical protective measures to defend against network attacks, viruses, and other risks, ensuring comprehensive protection of your personal information.4. Sharing and Disclosure of Personal Information
We strictly protect your personal information and will not share, sell, or rent your personal information to any third party without your consent. However, we may disclose or share information under the following special circumstances:
For Order Delivery: We may share your name, shipping address, contact number, and other necessary information with logistics service providers (such as UPS, FEDEX) to complete the delivery. These service providers will strictly follow our requirements to protect your information and will only use it for logistics purposes.Legal Requirements: We may disclose your personal information as required by laws, judicial bodies, or administrative authorities to assist with relevant investigations or law enforcement.With Your Explicit Consent: We will share your relevant information with third parties as specified by you, but only after obtaining your explicit written consent.5. Your Privacy Rights
According to U.S. privacy laws and regulations, you have the following privacy rights, and we will fully cooperate with you in exercising these rights:
Right to Access: You have the right to inquire about the details of the personal information we have collected and stored.Right to Correct: If you discover that your personal information is incorrect, you have the right to request us to correct it.Right to Deletion: In accordance with applicable laws and service agreements, you have the right to request us to delete your personal information.Right to Withdraw Consent: You have the right to withdraw your consent for the collection and use of your personal information. After withdrawing consent, we will no longer collect or use your relevant information, but this will not affect the processing of information based on your consent prior to the withdrawal.6. Consultation and Complaint Channels
If you have any questions regarding this privacy policy, wish to exercise your privacy rights, or find that your personal information has been leaked or misused, you may contact us at any time via our dedicated customer service email: service@mail.gimxser.com.
Customer Service Hours: Monday to Friday, 9 AM to 6 PM (UTC+8:00). We will verify your request promptly and handle related matters, providing you with a clear response.
7. Policy Updates and Explanation
We will update this privacy policy periodically based on changes in U.S. privacy laws and regulations or business needs. Any updates will be communicated through official channels, and by continuing to use our services, you will be deemed to agree to the updated policy.The final interpretation of this privacy policy belongs to us. Any matters not covered in this policy will be handled in accordance with relevant U.S. privacy protection laws and regulations.Additional Information: We operate locally in the U.S., and all personal information processing complies with U.S. privacy protection laws and regulations. For shipping and delivery times: we arrange shipment within 1-2 business days, and delivery will occur within 12-14 business days after shipment. If you have any logistics-related inquiries, you may contact us via the customer service email provided above.
